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Website Terms and Conditions

The terms on which you may use this website, written in plain English. Please read them before using the site.

Who Runs This Website

This website is operated by Pride K9 Security Services Ltd ("Pride K9", "we", "us" or "our"), a company registered in England and Wales under company number 14154521, with its head office in Walsall, WS1 3BZ.

By using this website you accept these terms. If you do not accept them, please stop using the site. These terms cover your use of the website only. They are not the terms on which we provide security services, which are dealt with separately below.

These terms should be read alongside our privacy policy and our cookie policy, which explain how we handle personal information and cookies.

Using This Website

You may use this website to read about our services, to find our contact details and to send us an enquiry. You must not use it in any way that is unlawful, or that could damage the site, interrupt it for other people or interfere with its security.

In particular, please do not attempt to gain unauthorised access to the site or to any server or database behind it, introduce viruses or other harmful material, copy or scrape the site systematically, or use our contact forms to send spam, marketing or abusive content.

We may suspend or withdraw the website, or any part of it, at any time. We do not guarantee that the site will always be available or free of faults.

Information on This Site Is Not an Offer

The service descriptions, examples and any indicative figures on this website are published to help you understand what we do. They are provided for general information and they are not an offer capable of acceptance.

Nothing on this website forms a contract between us. A quotation becomes binding only when we issue it to you in writing for your specific site and requirements, and you accept it in writing. Quotations are based on the information you give us, so if the site, the hours or the risks turn out to be different, the price and the arrangements may need to change.

We try to keep the site accurate and up to date, but we do not promise that everything on it is complete or current at the time you read it. If anything matters to your decision, please contact us and ask.

Security Services Are Provided Under a Separate Agreement

Our security services, including security dog handlers, security guards, mobile patrols, key holding, alarm response and CCTV and monitoring, are supplied under a separate written agreement between us and the client.

That agreement sets out the scope of the work, the hours covered, the charges, the responsibilities of each party, insurance, and how the contract can be ended. Where anything in that agreement differs from this website, the agreement takes priority.

If you are a client and you are not sure what your agreement covers, call us on 0344 800 7066 or email info@pridek9.co.uk and we will send you a copy.

Intellectual Property

We own or are licensed to use the content on this website, including the text, page designs, photographs, video, logos and the Pride K9 name and branding. It is protected by copyright and other intellectual property rights.

You may view the site, and print or download extracts for your own use or to share internally with colleagues who are considering our services. You must not republish, sell, rent or otherwise commercially exploit our content, remove any notice of ownership, or use our name, logos or photographs without our written permission.

If you believe anything on this site infringes your rights, please contact us so that we can look into it.

Links to Other Websites

Where this website links to other organisations, such as certification bodies, industry associations or public registers, those links are provided for information only. We do not control those websites, we are not responsible for their content or their privacy practices, and a link does not mean we endorse everything on the site.

You may link to our home page provided you do so in a way that is fair and lawful and does not suggest an association or approval that does not exist. You must not frame our site on another website or present our content as your own.

Our Responsibility to You

We take reasonable care over this website, but we provide it as it is. To the extent the law allows, we are not responsible for any loss of business, loss of profit, loss of data or other indirect loss that follows from using the site, from being unable to use it, or from relying on information published on it rather than asking us directly.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot legally be limited or excluded. Your rights as a consumer are not affected.

Our responsibility for the security services we actually carry out is dealt with in the written agreement for that work, not on this page.

Changes, Governing Law and How to Contact Us

We may update these terms from time to time, for example when we add new services or change how the website works. The version published here is the one that applies, so please check it when you use the site.

These terms, and any dispute arising from them or from your use of this website, are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

Contact: Pride K9 Security Services Ltd, Walsall, WS1 3BZ. Telephone 0344 800 7066. Email info@pridek9.co.uk. You can also use the form on our contact page.

Please note: this page has been prepared as a straightforward starting point for the new website. Before the site goes live, we would recommend you ask your solicitor or insurance broker to read it alongside your service agreement and your insurance cover, so that the wording matches the way Pride K9 actually trades. Let us know about any changes you want and we will make them.

Call our experts today

Talk to a security specialist about your site, any time of day or night.

0344 800 7066
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